May
21
What are you doing right this second to reach your past customers? I’m talking about the ones that haven’t bought from you in the last 6-24 months. If you’re like most of us in the business world, the answer is little to nothing.
May 21, 2008
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May
21
It’s always a good idea to celebrate your customers. After all, without them you would not be in business. And, the holidays are the perfect time to acknowledge and thank your company’s most lucrative resources. To do it right, all it takes is a little up-front planning, plus a touch of creativity.
May 21, 2008
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May
21
Change is in every facet of an organization’s life cycle. The reality is, you either become an agent of change or you are going to end up a victim of change.
May 21, 2008
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May
21
Managing change in an organization takes more than managing a process. Fail to understand that and you put the organization directly in harms way.
If you are a manger you will have noticed that most productive work in the organization is done by around 20% of your people. Sixty percent of employees may show up for work but their hearts and minds are elsewhere. Another 18% actually perform in a way that is counter-productive.
May 21, 2008
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